ZestAmigo
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Full Timer Assistance Coordinator - AM/PM/ON

Full-time
Posted 2 weeks ago
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Added to ZestAmigo
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Where you can work

Unspecified

Locations named in the listing

  • Mount Lebanon, Lebanon
View location wording from the posting
Dbayeh, Mount Lebanon Governorate, Lebanon

Role overview

Extracted from the posting. Read the employer’s full description below.

What they are looking for

  • Strong communication and interpersonal skills
  • Customer service focus with attention to detail
  • Ability to multitask and stay calm under pressure
  • Team player and problem solver
  • Basic knowledge of medical/insurance terms is a plus
Show all 6 items
  • Willingness to work flexible shifts - at least 2 shifts out of 3 (AM, PM & ON)

Employer description

Company Description

Lebanon-based international medical assistance and travel insurance company, operating since 2001.

Job Description

🔹 Key Responsibilities:

  • Handle incoming calls and emails professionally
  • Assist clients with support and coordination
  • Manage case files and documentation
  • Communicate with providers and beneficiaries
  • Apply coverage decisions and reimbursement procedures
  • Send Guarantees of Payment
  • Ensure system and quality compliance
  • Collaborate with the team and other departments

Qualifications

🔹 Ideal Candidate Should Have:

  • Strong communication and interpersonal skills
  • Customer service focus with attention to detail
  • Ability to multitask and stay calm under pressure
  • Team player and problem solver
  • Basic knowledge of medical/insurance terms is a plus
  • Willingness to work flexible shifts - at least 2 shifts out of 3 (AM, PM & ON)

Additional Information

📍 Location: Dbayeh

🕒 Shifts:

  • AM: 7:00 AM - 3:00 PM
  • PM: 3:00 PM – 11:00 PM
  • ON: 11:00 PM - 7:00 AM

💼 Job Type: Full-Timer (170 Hrs/month) + Benefits

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