Account Co-ordinator

Account Co-ordinator – Gi Group Salary: £13.50 p/h Contract: Temporary Hours: Full-time, Monday to Friday Location: On-site, Southampton

This role is focused on candidate coordination, compliance, administration, and maintaining a high standard of service for both client stakeholders and temporary workers.

Key responsibilities

• Support the Account Manager with day-to-day account activity
• Handle incoming calls and candidate queries
• Complete CV searches and shortlist applications
• Keep candidates updated throughout the process
• Arrange interviews and coordinate online testing
• Conduct pre-interviews to assess suitability
• Complete Right to Work (RTW) checks for all candidates
• Attend onsite registrations at client location when required
• Build relationships with stakeholders and temporary staff
• Maintain a high level of customer service and resolve issues promptly
• Maintain accurate applicant records in line with Gi Group procedures

Skills and experience

• Strong team-working skills and ability to use own initiative
• Excellent time management, planning, and scheduling
• Confident working under pressure with tight deadlines
• High attention to detail and strong administration capability
• Clear communication skills (written and spoken)
• Problem-solving mindset and ability to resolve issues quickly
• Highly organised, flexible, and dependable
• Proficient in Microsoft Office (Word, Excel, Outlook)

Additional information

• We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
• Applicants must have the right to work in the UK.

If you’re organised, proactive, and enjoy coordinating people and processes in a fast-paced environment, we’d love to hear from you. Apply now to join our team.