Logistics & Operations Assistant

About The Role

Our client is looking for a highly organised Logistics & Operations Assistant to support our growing operations team. This role is ideal for someone with experience in logistics administration, commercial documentation and international shipping who enjoys working in a fast-paced environment. You'll play a key role in ensuring the smooth movement of goods by coordinating shipments, maintaining accurate documentation and supporting internal operational processes. As a Logistics & Operations Assistant, you will work closely with internal teams, suppliers and logistics partners to ensure efficient day-to-day operations. You'll be responsible for maintaining commercial documentation, managing product classification data and ensuring information within our internal systems is accurate and up to date.

Key Responsibilities ● Prepare and maintain commercial shipping documentation. ● Classify products using the correct HS (Harmonized System) Codes. ● Update and maintain data across internal ERP and operational systems. ● Coordinate domestic and international shipments with freight forwarders and logistics providers. ● Monitor shipment progress and resolve operational issues. ● Support customs documentation and ensure compliance with import/export requirements. ● Liaise with suppliers, warehouses and internal stakeholders to ensure smooth order fulfilment. ● Maintain accurate inventory, shipping and operational records. ● Assist with process improvements and operational reporting. ● Provide general administrative support to the operations and logistics teams.

Requirements (Essential)

• Previous experience in a Logistics, Operations or Supply Chain support role.
• Strong understanding of commercial shipping documentation.
• Experience assigning or working with HS Codes.
• Experience using ERP, logistics or internal business management systems.
• Excellent organisational skills with strong attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Strong written and verbal English communication skills.
• Proficiency in Microsoft Excel and Microsoft Office.
• Ability to work independently while collaborating effectively with a wider team.

Requirements (Desirable)

• Experience with international freight and customs procedures.
• Knowledge of import/export compliance.
• Experience working with freight forwarders and customs brokers.
• Familiarity with inventory management systems.
• Experience within manufacturing, distribution or e-commerce environments.

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