200 open roles
Customer support
- Added to ZestAmigo
- Last seen on employer site
Where you can work
Unspecified
Locations named in the listing
- Austin, Texas, United States
View location wording from the posting
Austin, TX, United States
Employer description
Job Description
Overall Purpose: This position will provide support fo Customers. Roles & Responsibilities: 1) Customer call receipt � first point of contact for Customers for problem recording. 2) Customer verification, problem validation and documentation. 3) Ticket Management. 4) Status customer on a regular basis. 5) Manage escalations. 6) Interface with internal and external Vendors. 7) Adhere to SLAs, processes and tools. 8) Basic trouble shooting routers/circuits.
ONLY STUDENTS
Additional Information
All your information will be kept confidential according to EEO guidelines.
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