Product Site Reliability Engineer | Production Infrastructure

Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incenting collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems.

Production Infrastructure is a global organization of Engineers who architect, build and maintain our world-class infrastructure. The team runs a global operation to monitor and troubleshoot, reliably deploy changes to our production environment, and build the orchestration, configuration management, and monitoring automation for the production trading system. This role will require deep technical and operational knowledge across all areas of the trading platform in order to proactively monitor and troubleshoot our trading system, deploy changes to our production environment while minimizing operational risk, and implement tools and processes to drive continuous improvement. This team works with traders, operations, exchanges, and developers to optimize the trading environment and investigate and solve system issues.

We are looking for exceptional talent that can work closely and collaborate effectively across multiple teams spread around the globe and continue to take our infrastructure to the next level.

What You'll Do:

• Develop deep technical expertise in your assigned product area and tech stack.
• Own production deployment, configuration, and release processes
• Drive performance, reliability, and operability through continuous improvement
• Build and maintain production tooling that supports deployment, orchestration, monitoring, and system diagnostics
• Define and maintain observability, SLI/SLOs, and performance metrics in partnership with product owners
• Leverage metrics and capacity planning to ensure scalability and uptime
• Collaborate across engineering teams to troubleshoot and resolve complex production incidents
• Lead and coordinate incident response, root cause analysis, and post-mortems
• Influence architecture and promote best practices by aligning with global SRE teams
• Document processes and procedures; provide mentorship and cross-training to peers.
• Actively manage operational risk for production changes
• Other duties as assigned or needed

Skills You'll Need:

• Degree in Computer Science, a related field, or equivalent professional experience
• At least 5+ years of relevant work experience in an IT ops role, such as DevOps, SRE, Linux Systems Engineering, or Network Engineering
• Expert level proficiency in C++
• A rigorous, detail-oriented approach to operations
• Strong understanding of the Linux operating system, including network and system configuration, kernel internals, scheduling, performance tuning
• Strong understanding of networking concepts such as routing, multicast, LLDP, VLANs, and Ethernet
• A deep sense of ownership and desire to meet business priorities with urgency
• Ability to handle shared operational and periodic on-call duties
• Reliable and predictable availability

If you are currently a student or recent graduate, please see our Campus postings which offer both Summer and Full-Time opportunities.