Sales Coordinator

Key Responsibilities

Sales Operations Support

• Coordinate and follow up on sales-related documentation, including quotations, tenders, product returns, and authorization letters.
• Support urgent customer orders and ensure timely coordination across departments.
• Provide sales teams with product information such as inventory status, expiry dates, and expected arrival dates.
• Prepare and maintain sales materials, operational documents, and business data.
• Create and maintain system master data and AX codes.

Sales Performance & Reporting

• Prepare monthly sales reports and business performance analyses.
• Consolidate sales data, budget tracking, travel plans, and activity reports.
• Support incentive programs, special projects, and sales reward initiatives.
• Generate customized reports and insights to support business decisions.

CRM & Data Management

• Maintain and enhance customer databases for Sales team, consumable segments.
• Ensure data accuracy and integrity within CRM systems.
• Develop reports and dashboards that support sales effectiveness and customer engagement.

Cross-Functional Coordination

• Act as a key liaison between Sales and internal stakeholders including Customer Service, Logistics, Warehouse, Purchasing, Marketing, and Finance.
• Resolve operational issues and improve process efficiency.
• Identify root causes of delays or errors and recommend corrective actions.
• Prepare monthly sales performance updates and reports for key supplier reviews.