ZestAmigo
All jobs
D
Destination Knot

200 open roles

Customer Service – Booking Hotels | Work Online

Posted 1 week ago
Apply on company siteYou’ll apply directly with the employer on Lever.
View original posting
Added to ZestAmigo
Last seen on employer site

Where you can work

Remote

Eligibility not captured

Locations named in the listing

  • Atlanta, Georgia, United States
View location wording from the posting
Atlanta, Georgia

Role overview

Extracted from the posting. Read the employer’s full description below.

What you will do

  • Assist clients in selecting and booking hotel accommodations
  • Provide accurate information on hotel amenities, pricing, and availability
  • Respond promptly and professionally to client inquiries via phone, email, or online chat
  • Maintain detailed and accurate records of client interactions and bookings
  • Collaborate with team members to ensure seamless client experiences
Show all 7 items
  • Stay updated on hotel offerings, travel trends, and industry changes
  • Attend virtual training sessions and team meetings

What they are looking for

  • Strong communication and customer service skills
  • Friendly, professional demeanor and positive attitude
  • Comfortable working independently and managing time effectively
  • Basic computer skills and a reliable internet connection
  • Interest in travel and helping clients plan memorable stays
Show all 6 items
  • Previous experience in customer service, hospitality, or sales is a plus but not required

Employer description

Job Title: Customer Service – Booking Hotels | Work From Home

Job Type: Flexible Schedule | Remote Work

About Us:

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.

Position Overview:

We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.

Comprehensive training and ongoing support are provided to help you succeed.

Key Responsibilities:

  • Assist clients in selecting and booking hotel accommodations
  • Provide accurate information on hotel amenities, pricing, and availability
  • Respond promptly and professionally to client inquiries via phone, email, or online chat
  • Maintain detailed and accurate records of client interactions and bookings
  • Collaborate with team members to ensure seamless client experiences
  • Stay updated on hotel offerings, travel trends, and industry changes
  • Attend virtual training sessions and team meetings

Requirements:

  • Strong communication and customer service skills
  • Friendly, professional demeanor and positive attitude
  • Comfortable working independently and managing time effectively
  • Basic computer skills and a reliable internet connection
  • Interest in travel and helping clients plan memorable stays
  • Previous experience in customer service, hospitality, or sales is a plus but not required

What We Offer:

  • Flexible, remote work environment
  • Full training and access to industry resources and tools
  • Supportive team culture and mentorship
  • Income-earning possibilities based on performance
  • Exclusive travel discounts and perks through industry partners
  • Personal and professional development opportunities

Excited to help clients book amazing hotel stays?

Apply today and become part of the team!

Track this application

Keep your own notes. Only you can mark an application as sent.

Report a problem with this listing

Sign in to report this listing.

More at Destination Knot

Similar roles elsewhere

Apply on company site