Account Manager

About us

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company, recognized five years in a row. For more information about Solenis, please visit www.solenis.com.

About the role

Reporting to the Associate Sales Manager, you will manage key customer accounts, deliver contracted services, support technical water treatment programs, and identify opportunities to grow existing business. The role combines commercial account management with practical, site-based technical work. The role is approximately 70% Victoria-based and 30% FIFO travel to remote South Australian sites, including periods of up to 8 days away from home.

Key responsibilities

• Manage and grow existing customer accounts
• Conduct customer reviews and provide technical reports
• Perform water sampling, testing and system monitoring
• Maintain and calibrate water treatment and dosing equipment
• Support safety, compliance and continuous improvement initiatives
• Deliver outstanding customer service and technical support

What you need to be successful

• Experience in account management, industrial services or a related technical field
• Strong customer service and communication skills
• Hands-on mechanical, maintenance, plumbing or trade skills
• Experience with boilers, cooling towers or water treatment systems (desirable)
• Strong organisational and reporting skills
• A commitment to safety and compliance
• A current driver's licence
• Qualifications in Chemistry, Science, Engineering or a trade (highly regarded)

What we offer

• Diverse and autonomous role with a global industry leader
• Opportunity to combine commercial, technical and customer-facing responsibilities
• Ongoing training and career development
• Supportive team environment and commitment to safety

We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

Apply now to join Solenis and help deliver innovative water treatment solutions across Victoria and South Australia.