AI Specialist (Applied AI)

Caravel BPM Technology Solutions – where caring and community is in our company DNA, we are always striving to be our best selves and we’re compelled to ask the questions that lead to innovation. As a Managed Services NetSuite Consultant, you will lead and understand a client’s subscription terminology, gather requirements, configure, test, and walk the client through end-to-end processes and train end users. Industry experience in the software and vertical services are preferred. Our team of consultants is a smart and friendly team who enjoy working together in a collaborative and supportive work environment.

BPM India Advisory Service Private Limited - Formerly known as “Burr Pilger Mayer India Private Limited”. (BPM India) is a subsidiary of BPM LLP. Founded in 1986, BPM is one of the largest California-based accounting and consulting firms, ranking in the top 50 in the country. With 17 different office locations, BPM serves emerging and mid-cap businesses as well as high-net-worth individuals in a broad range of industries, including financial services, technology, life science, manufacturing, food, wine and craft brewing, automotive, nonprofits, real estate and construction. The Firm’s International Tax Practice is one of the largest on the West Coast and its well-recognized SEC practice serves approximately 35 public reporting companies, mostly in the technology industry.

Job Summary:

As an AI Specialist at Caravel, you'll design and deliver applied AI solutions for our clients — from LLM-powered workflows and retrieval systems to agentic automation that plugs into the systems businesses actually run on. You'll be client-facing, working US hours from India or South America, and you'll partner with our prompt-development pod to take solutions from design to production. If you like solving real business problems with AI — not building demos — this is your seat.

Key Responsibilities:

• Scope, design, and deliver applied AI solutions — LLM workflows, RAG systems, agentic automation, and model evaluation — integrated into client and business systems.
• Work directly with clients through discovery, solution design, demos, and delivery, translating business problems into AI that holds up in production.
• Define patterns and specifications for the prompt-development pod to build against; review and guide their production builds.
• Establish evaluation criteria and measure solution quality, accuracy, and ROI.
• Advise clients on AI readiness, data, and responsible, safe deployment.
• Contribute to Caravel's reusable AI accelerators and go-to-market offerings.

Preferred Qualification

• 4+ years in AI/ML, data science, or applied AI engineering, including hands-on work with LLMs in production or near-production settings.
• Strong Python and modern AI tooling; experience with RAG, embeddings/vector stores, and at least one major LLM provider or framework.
• Client-facing skills — you can lead a working session, explain trade-offs to non-technical stakeholders, and manage scope.
• Fluent English and consistent overlap with US business hours.
• A pragmatic, outcomes-first approach — you optimize for client value, not novelty.

Preferred Skills:

• Consulting or professional-services background.
• Exposure to ERP/CRM platforms (NetSuite, Salesforce) or finance/operations data.
• Experience standing up evaluation, observability, or guardrail frameworks.
• Cloud (AWS/Azure/GCP) and MLOps familiarity.