Cash Collection Associate (m/f/x)

Cash Collection Associate (m/f/x)

This position will report to the Cash Collection TL and will coordinate and support the execution of Accounts Receivable related activities.

Responsibilities:

• Perform day-to-day activities related to Cash Collection and Accounts Receivable processes.
• Manage dunning activities and prepare reports with commentary for the assigned customer portfolio.
• Contact customers and handle inbound calls to resolve queries and disputes in a timely and professional manner.
• Proactively manage overdue accounts, including analysis and reconciliation of balances.
• Cooperate closely with different departments (Customer Service, Cash Application, Local Markets).
• Review, follow, and continuously improve operating procedures to support process efficiency and compliance.
• Escalate unresolved or unclear issues to the Team Leader in line with established escalation procedures

Requirements:

• Undergraduate degree in Finance / Accounting or equivalent in working experience
• Minimum of 1 year experience working in Accounts Receivable / Collections
• Strong competence in Microsoft Office (e.g. Excel)
• SAP experience will be an asset
• Strong organizational and time management skills
• Fluency in English (written and oral)
• Knowledge of French language will be an asset

We offer:

• Contract of employment in a leading pharmaceutical company for animals
• Learning and developing programs
• Private medical care
• Life insurance
• Multisport card
• Hybrid model of work

Full time

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