Contractor • Client Operations

JOB SUMMARY:

The primary purpose of this role is for the

• execution of daily reports for internal corporate needs
• setup of payers/clients for initial processing and maintenance in a dedicated UI
• maintenance of client specific keys and certificates

ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES:

· Acts as Liaison with Business Analysts and/or internal/external clients to ensure needs are understood

· Writing SQL queries and executing stored procedures for data analysis and research

· Executes existing reports according to a monthly calendar and delivers them to internal users

· Maintains configurations for new and existing customers

· Produces supporting documentation for internal and external customers as needed

· Achieves productivity targets to ensure deliverables are met on schedule and defined quality standards

JOB REQUIREMENTS:

Academic and Professional Qualifications:

· Successful completion of a bachelor’s degree or relevant technical experiences

Experience

· 6 month – 1 year experience

· Experience with Microsoft SQL Server running SQL queries and stored procedures

· Solid and demonstrated desktop Microsoft skills Required

· Proven ability to communicate effectively to management

· Organizational and excellent communication skills

Working Arrangements

· Standard work week or as defined by assignment requirements

· Primarily works in standard office environment or remotely

· May require after-hours, on-call support and/or holidays

· On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs

· Night Shift

Must have:

• SQL server experience (writing queries, running stored procedures)
• Microsoft Office skills (Excel – pivot tables, charts)
• Testing skills (QA background)
• Daily operations experience
• User setup and maintenance
• Running reports