SCM Applications Pre-Sales Solution Engineer

JOIN THE HEALTHCARE & LIFE SCIENCES PRE-SALES CENTRE OF EXCELLENCE

At Oracle Health & Life Sciences, we put people at the heart of every conversation. Our mission is to create human-centred healthcare experiences powered by connected, global data.

Our Solution Engineers combine deep industry knowledge with specialist technology expertise. Partnering closely with Sales, they work with customers to understand their priorities, shape innovative solution roadmaps, and demonstrate measurable business value. Success in this role means building trusted customer relationships, supporting the growth of a strong pipeline, shaping compelling solution strategies, and helping to win complex transformation opportunities.

This role is based in the UAE and supports customers across the Middle East, with wider collaboration as required. Travel across the region will be required. This is a hybrid role, combining customer-facing engagement, collaboration with regional teams, and office-based work. This Solution Engineer role focuses on Oracle Fusion Applications, including ERP, SCM, HCM, CX, and EPM.

WHAT WILL YOU DO?

• Support and drive complex Supply Chain Management opportunities.
• Use Health & Life Sciences expertise to recommend relevant, innovative solutions that help customers achieve their desired outcomes.
• Ensure customers’ key business requirements and motivations are fully understood and addressed.
• Present, and articulate the value of Oracle SaaS SCM solutions to a range of internal and external stakeholders.
• Represent Oracle as a trusted advisor by sharing current and emerging product capabilities through workshops, customer engagements, and Health & Life Sciences events.
• Drive the strategic growth of Fusion Healthcare & Life Sciences Applications through active contribution to the Solution Engineering community.
• Partner with Sales teams throughout the sales cycle to articulate business value.
• Proactively overcome obstacles to help customers achieve their desired outcomes.
• Continually develop your skills and knowledge across Oracle SaaS SCM, and into ERP/EPM, HCM, and CX.
• Stay current with modern demonstration techniques.
• Understand the competitive landscape and confidently address objections.

WHAT SKILLS DO YOU NEED?

• Demonstrated leadership skills, with the ability to drive complex opportunities.
• Excellent communication and presentation skills.
• Innovative, solution-oriented thinking.
• Strong collaboration and relationship-building skills.
• Effective networking skills.
• Drive, resilience, and a proactive mindset.
• Curiosity and a commitment to continuous learning.
• Strong emotional intelligence.
• Ability to work independently and manage priorities effectively.
• Ability to translate complex customer needs into clear, value-led business solutions.

Responsibilities

Basic requirements:

• Bachelors degree, or equivalent
• A minimum of 12 years’ experience in pre-sales, solution consulting, or a comparable role.
• Advanced, hands-on expertise in Oracle Fusion Cloud SCM, or comparable cloud solutions from another enterprise technology provider.
• Proven experience across the broader supply chain portfolio, including Supply Chain Planning, Manufacturing, Procurement, Product Lifecycle Management (PLM), Inventory Management, Maintenance, and Logistics.
• Experience in end-to-end supply chain design and network optimisation, from demand planning through to logistics execution.
• Experience leading multi-pillar solutions across ERP, EPM, SCM, HCM, and/or CX is desirable.
• Hands-on experience with AI capabilities in Oracle Fusion Applications, or comparable embedded AI capabilities in other enterprise SaaS platforms.
• Experience designing enterprise architectures using Oracle Fusion Applications or comparable enterprise cloud application platforms.
• Knowledge of sales methodologies and the associated processes and disciplines.
• Fluency in English and Arabic

Preferred experience:

• Experience supporting enterprise back-office transformation programmes ideally within Healthcare and/or Life Sciences customers.
• Experience integrating Oracle Fusion SCM Applications, or comparable enterprise applications, with Healthcare EHR and/or Life Sciences solutions.
• Ability to apply technology to drive innovation; experience with design thinking and customer journey mapping is an advantage.
• A master’s degree, or equivalent experience, is desirable.
• Industry-recognised certifications and active affiliations with respected supply chain institutions or professional associations.

Expectations:

• Willing to travel as needed across the Middle East
• Willing to work additional or irregular hours as needed and allowed by local regulations