Jewelry Quality Control Specialist

Jewelry Quality Control Specialist Designation: Jewelry Quality Control Specialist Location: BKC, Mumbai, India (On-site)

Key Responsibilities:

• Conduct detailed quality inspections of fine / demi-fine jewellery to ensure pieces meet Nivoda's quality standards before shipment.
• Make quality pass/fail decisions based on Nivoda's quality standards and accurately document inspection
• Log the outcomes with supporting images and comments.
• Highlight quality related issues with the factory and get them repaired/re-worked on the same day. Ensure corrective actions are completed on the same day.
• Ensure jewellery matches approved CADs, customer specifications, and design requirements.
• Identify recurring quality issues and supplier trends, providing feedback to improve manufacturing quality and reduce repeat defects.
• Support continuous improvement initiatives by recommending enhancements to quality standards, inspection processes, and supplier performance.
• Build strong working relationships with suppliers to drive consistent quality and improve overall manufacturing standards.
• Take ownership of the final quality of every jewellery piece, ensuring it meets Nivoda's quality standards, customer specifications, and contributes to an exceptional customer experience.

What You'll Need

• 3–5 years of experience in Fine and Demi-Fine Jewellery Quality Control.
• Strong understanding of fine jewellery manufacturing processes from Casting through final polishing and finishing.
• Good knowledge of diamonds, coloured gemstones, precious metals, stone setting techniques, and jewellery craftsmanship.
• Ability to identify manufacturing defects and recommend appropriate corrective actions.
• Experience working directly with jewellery manufacturers and suppliers.
• Strong attention to detail and a process-oriented approach.
• Excellent problem-solving and root cause analysis skills.
• Ability to prioritise multiple orders in a fast-paced environment while maintaining quality standards.
• Good communication skills and the ability to work collaboratively across cross-functional teams.
• Experience with export quality standards for jewellery.
• Comfortable using internal systems, spreadsheets, and quality documentation tools.

What Success Looks Like

• High first-pass quality acceptance rates.
• Reduction in recurring supplier quality issues.
• Strong supplier relationships and continuous quality improvements.
• Accurate and timely quality inspections.
• Consistently high customer satisfaction through exceptional product quality.
• Proactive identification and resolution of quality risks before shipment.
• Consistently meets productivity and turnaround time targets while maintaining high quality standards.

What You'll Get

• Competitive salary and benefits.
• Flexible working hours.
• Opportunity to work in one of the world's fastest-growing jewellery technology companies.
• Exposure to thousands of bespoke and catalogue jewellery designs across global brands.
• Work closely with international suppliers and cross-functional teams.
• A dynamic, collaborative, and high-growth environment with excellent learning and career development opportunities.