Patient Care and Resort Attendant

About the Job

Do you love animals and take pride in making sure they feel safe, comfortable, and cared for? We are looking for a compassionate and dependable Patient Care Attendant to join our Resort team!

In this role, you will provide daily care for pets staying in our Resort, including boarding and medical boarding patients. You’ll work closely with our Resort and Medical teams to ensure every pet receives attentive, individualized care throughout their stay.

Responsibilities include:

• Feeding, watering, walking, bathing, and providing enrichment for pets according to their individual care plans.
• Administering medications as directed and within hospital protocols.
• Monitoring pets for changes in behavior, appetite, activity, elimination, or overall wellbeing.
• Communicating concerns or changes to the appropriate medical team member.
• Maintaining clean, safe, and comfortable kennels, wards, and Resort areas.
• Accurately documenting patient care and observations.
• Safely handling dogs and cats using Fear Free and low-stress handling techniques.
• Assisting with Resort intake, discharge, and other daily hospital operations as needed.
• Assisting medical staff with occasional holding and cleaning.

Qualifications

• Previous experience working with animals preferred; veterinary, boarding, daycare, shelter, or kennel experience is a plus.
• Comfortable handling dogs and cats of various sizes, breeds, and temperaments.
• Reliable, dependable, and able to work well as part of a team.
• Strong attention to detail and communication skills.
• Comfortable working in a fast-paced environment.
• Willingness to learn and follow hospital protocols and Fear Free practices.
• Ability to stand for extended periods, walk dogs, clean kennels, and lift/carry supplies.
• Must be comfortable working around animal hair, odors, bodily fluids, and cleaning products.

Why Join Us?

At VCA PetPoint Medical Center and Resort, we believe every pet deserves to feel safe, comfortable, and cared for while they are with us. Our Resort team works alongside our veterinary medical team to provide a high level of care and attention to every patient.

You’ll be joining a team that values compassion, teamwork, communication, and continued learning, while making a meaningful difference in the lives of pets and the people who love them.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.