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Revvity

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Sr. Customer Support Engineer

Full-time
Senior
Posted 2 days ago
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Where you can work

Unspecified

Locations named in the listing

  • Shanghai, Shanghai, China
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Shanghai, China

Employer description

Job Title

Sr. Customer Support Engineer

## Location(s)

Shanghai

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity

  • Provide high level technical support to customers including installation, maintenance, troubleshooting, application development and necessary trainings in the service areas for instrument.
  • Manage territory service activity and ensure high quality service to meet company measurements(Service KPIs), and service business target.
  • Maintain high customer satisfaction in the field service work.
  • Promote service contracts to fulfill customer need.
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