Enrollment Specialist

Join the Veradigm Team as a Enrollment Specialist!

Why Veradigm? At Veradigm, we're at the forefront of providing innovative healthcare technology solutions, and we believe in empowering our team to grow, learn, and make a real impact. If you're looking for a dynamic role that offers growth potential, hands-on experience, and the opportunity to work with cutting-edge technology, this is the place for you!

Job Summary:

Provides confirmation of details of client enrolment into systems management.

Essential Functions/Major Job Responsibilities:

• Responsible for providing high quality service to our clients in an accurate, efficient, and professional manner.
• Responds timely to client cases, e-mails and voice mail messages.
• Provides documentation and evaluation of each account to determine if further research is necessary.
• Solve Client issues by resolving documentation gaps with Payer knows when to escalate to the next tier level.
• Participate in quality processes.

Education:

Bachelor's Degree (Preferred)

Work Experience:

0-2 years relevant work experience (Preferred)

Working Arrangements:

• Primarily works in standard office environment.
• On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meeting business needs

Core Competencies:

Client Service (internal and external)

Competency Description:

Values and deliver high quality, innovative service to all clients. Anticipates, meets and exceeds the needs and expectations of clients. Works together, building long-term client relationships and focuses efforts on delivering increased client value.

Proficiency Level – Proficient

Behavioral Indicators:

Responds to clients’ needs in a timely, professional, helpful and courteous manner; Strives to meet service standards in all circumstances; Develops and maintains positive relationships with clients.

Competency Description:

Demonstrates the underlying drive to ensure that quality is not compromised within the working environment. Includes the identification and maintenance of standards to meet the needs of the client.

Why Work at Veradigm?

• Impact: Every day, you’ll contribute to improving healthcare solutions that matter.
• Growth: Opportunities for career advancement and skill development.
• Culture: Join a team that values collaboration, transparency, and continuous learning.

Ready to make an impact and grow your career with us? Apply today and take the first step toward an exciting journey with Veradigm!

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

Benefits

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.

• Quarterly Company-Wide Recharge Days
• Flexible Work Environment (Hybrid)
• Peer-based incentive “Cheer” awards
• Tuition Reimbursement Program

To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -

https://veradigm.com/about-veradigm/careers/benefits/

https://veradigm.com/about-veradigm/careers/culture/

#LI-SL1 #LI-Hybrid

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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