PA Associate-Billing

ERM is the world’s largest specialist sustainability consultancy, with over 50 years of experience helping organizations navigate complex environmental, social, and governance challenges. We bring together a global community of experts to deliver meaningful impact for our clients and the planet.

The Global Delivery Centre (GDC) in Gurugram is ERM’s global operating backbone. It delivers business enablement services in Finance, HR, IT, and Commercial Operations to ensure ERM’s global business runs seamlessly, efficiently, and consistently.

At the GDC, you will:

• Be part of a hub that ensures ERM’s business continuity worldwide.
• Collaborate with colleagues across geographies to support global operations.
• Drive consistency, compliance, and efficiency in core functions.
• Work with digital, automation, and AI-enabled tools to optimise how ERM operates.
• Work in shifts where required, depending on the role. As processes mature and automation increases, reliance on shifts will reduce.

Why this role matters?

The Project Accounting Analyst is responsible for ensuring accurate and timely client billing, project financial administration, and variance management throughout the project lifecycle. The role partners closely with Project Managers, Partners-in-Charge, and Finance teams to support project profitability, billing compliance, and achievement of key business KPIs.

## What your impact is?

• Drive accurate and timely client billing, ensuring revenue is recognized and collected efficiently.
• Support project financial health through effective variance management and billing compliance.
• Minimize revenue leakage by identifying and resolving billing discrepancies promptly.
• Strengthen cash flow and reduce outstanding receivables through proactive invoice management.
• Enhance stakeholder experience by partnering closely with Project Managers, PICs, and Finance teams.
• Contribute to achieving key business KPIs, including Net Revenue, EBITDA/PBBIT, and WIP DSO targets.

What will you bring?

• 3-5 years of experience in Project Accounting, O2C, Billing, Revenue Operations, or related finance processes.
• Experience in client invoicing, billing administration, and financial reconciliations.
• Exposure to ERP systems, billing tools, and financial reporting processes.
• Understanding of financial controls, compliance requirements, and approval workflows.
• Experience working with multiple stakeholders in a global environment.
• Ability to work in EMEA or North America shifts.

Key responsibilities

• Prepare and issue draft and final client invoices for Time & Material and Lump Sum projects.
• Coordinate with Project Managers (PMs) and Partners-in-Charge (PICs) to review and approve billing.
• Process write-offs, billing adjustments, and project variance corrections in accordance with approval guidelines.
• Manage milestone billing activities and coordinate updates with the Master Data team.
• Monitor e-billing platforms and ensure invoice statuses are maintained accurately.
• Issue client invoices through appropriate channels, including customer portals and e-invoicing platforms.
• Review and route billing-related tickets to the appropriate teams for resolution.
• Escalate stalled invoices, variances, and billing issues to Financial Project Partners (FPPs).
• Support project financial health by ensuring timely billing and variance resolution.