Automation Program Manager / QA Consultant — Automation Go-Live

Role: Automation Program Manager / QA Consultant —Automation Go-Live

Location: Nashville, TN (on-site/hybrid)

Engagement Type: Contract

Duration: 6 Months

Reports To: Product & Operations – Global Supply Chain Product

About the Role

Facility is integrating a Warehouse Control System with ERP for inventory management. We are seeking an experienced Automation Test Program Manager / QA Consultant to own end-to-end test strategy and execution across this automation initiative, driving the program toward a full go-live by end of December.

This is a hands-on leadership role — not a pure documentation function. The consultant will need to build the test plan, actively run the test cycle day-to-day, coordinate across engineering, operations, and IT teams, and translate testing status into clear, executive-ready reporting.

Key Responsibilities

Test Strategy & Planning: Develop a high-level, end-to-end test plan covering the full device flow — from automation hardware/conveyance triggers, through (WCS layer) logic, to ERP (receiving, put-away etc.).

Test Cycle Management: Own and manage the test cycle schedule, including test case development, environment/data readiness, defect triage, regression cycles, and UAT sign-off criteria.

Cross-Team Coordination: Work directly with automation/hardware teams, WCS product/engineering teams, ERP IT teams, and warehouse operations to align on test scope, dependencies, and readiness gates.

Integration & Interface Testing: Ensure test coverage of system integration points — automation-to-WCS signals/events and WCS-to-ERP transactional integration (e.g., inventory updates,serial number tracking).

Defect & Risk Management: Establish a defect tracking and triage process; identify, escalate, and drive resolution of blocking issues; maintain a go-live risk register.

Executive Reporting: Produce regular, concise status reporting for executive leadership — test progress, defect burn-down, go-live readiness, and risk callouts — suitable for steering committee/leadership review.

Go-Live Readiness: Define and track exit criteria/entrance criteria for go-live; support cutover planning and hypercare test validation post-launch.

Required Qualifications

7+ years of experience in test program management, QA leadership, or systems integration testing, ideally within supply chain, warehouse automation, or logistics environments.

Demonstrated experience testing systems that span WCS/WMS layers and ERP inventory systems

Experience with warehouse automation go-lives — conveyance systems, sortation, robotics, or similar physical automation integrated with software control layers.

Strong understanding of end-to-end test methodology: test strategy, test case design, UAT, regression, defect management, and readiness/exit criteria.

Proven ability to manage cross-functional stakeholders (engineering, operations, vendors, IT) without direct authority.

Excellent written and verbal communication skills, with experience presenting to executive/leadership audiences.

Comfortable working on-site in a warehouse/DCC operational environment in Nashville.