Administrative Assistant

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Hawesville, (Kentucky, United States), is seeking talent to fill the position of Administrative Assistant. This job is full-time permanent.

Title: Business Unit Administrative Assistant Position Type: Full-Time FLSA Status: Non-Exempt Location: Hawesville, KY

Job Summary

The Hawesville Paper Mill is seeking an Administrative Assistant to provide comprehensive administrative support to the Operating Area and Business Unit leadership team. This position is responsible for managing day-to-day administrative operations, supporting production and reporting activities, and ensuring effective coordination of office functions within a fast-paced manufacturing environment.

The Administrative Assistant plays a key role in maintaining organization, communication flow, and operational efficiency while delivering a high level of internal and external customer service.

Key Responsibilities

The Business Unit Administrative Assistant performs a wide range of administrative support duties, including but not limited to the following:

Administrative & Business Unit Support

• Provide administrative support to the Business Unit leadership team and team members
• Support daily production reporting and assist with month-end administrative activities.
• Prepare, format, and distribute documents, reports, presentations, hourly schedules and correspondence.
• Maintain calendars, schedule meetings, and coordinate conference rooms.
• Answer and route phone calls, greet visitors, and manage communications professionally.
• Maintain filing systems and ensure accurate recordkeeping.

Office Operations

• Manage day-to-day office operations to ensure efficient workflow.
• Maintain office, safety, and administrative supplies.
• Coordinate maintenance and service of office equipment.
• Perform monthly inventory counts for assigned materials and supplies.
• Support department purchases, invoices, and expense reporting.
• Provide general accounting and clerical support assigned.

Coordination & Cross-Functional Support

• Assist with coordination of business unit activities, meetings, and events.
• Cross-train and provide administrative coverage as needed.
• Support internal communications and mass mailings.
• Demonstrate flexibility to support changing business needs and priorities.

Additional Responsibilities

• Demonstrate strong attention to detail, organization, and follow-through.
• Apply creativity and initiative to improve administrative processes.
• Willingly initiate and support community outreach and engagement activities.
• Maintain professionalism and discretion when handling sensitive information.

Minimum Qualifications

• High school diploma or GED required.
• Minimum three (3) years of administrative support experience.
• Strong organizational and time-management skills.
• Ability to work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to manage multiple priorities in a fast-paced environment.
• Dependable, adaptable, and customer-service oriented.

Preferred Qualifications

• Associate or bachelor’s degree in a related field.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience supporting leadership in a manufacturing or industrial environment.
• Familiarity with production reporting and month-end administrative processes.
• Proficiency with virtual meeting and conferencing tools.
• Demonstrated analytical thinking and problem-solving skills.

You will be required to successfully complete a selection process that could include interviews, an employment background check, a pre-employment drug and alcohol screen, reference verifications, aptitude tests (for some positions), and a fitness-for-duty test (for some positions).

Domtar is an equal-opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status. We are also committed to ensuring reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1974, and Title I of the Americans with Disability Act of 1990.

Once your application has been submitted, you will receive a confirmation email. If you are selected to interview, you will be contacted by a member of our Human Resources team.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.