DevOps Engineer – Amdocs

Overview

Ontrac Solutions is seeking a skilled DevOps Engineer to support the migration of legacy systems and applications to Amdocs. This role will play a critical part in automating deployment processes, ensuring high availability, and maintaining smooth integration across multiple environments during the migration process.

Key Responsibilities

• Automation & Scripting
• Develop robust automation scripts (Python, Bash, Shell, Groovy) to streamline build, deployment, and operational tasks.
• Eliminate manual processes by introducing Infrastructure-as-Code and automated workflows.
• Migration Support
• Collaborate with architects, developers, and system administrators to automate service migration to Amdocs environments.
• Ensure repeatable and reliable migration processes with minimal downtime.
• CI/CD Pipeline Development
• Design and maintain automated CI/CD pipelines tailored for Amdocs applications.
• Integrate automated testing and validation steps into pipelines.
• Infrastructure Automation
• Use tools like Terraform, Ansible, and Helm to provision, configure, and manage environments.
• Automate scaling, monitoring, and recovery processes to ensure high availability.
• Monitoring & Incident Management
• Script and automate monitoring, logging, and alerting solutions for proactive issue detection.
• Build runbooks and self-healing automation for common incidents.
• Security & Compliance
• Automate compliance checks, access provisioning, and security patching.
• Ensure safe and secure migration of customer and billing data.

Required Skills & Experience

• Strong background in scripting languages (Python, Bash, Shell, Groovy) for automation.
• Proven experience automating CI/CD pipelines (Jenkins, GitLab CI, Azure DevOps, etc.).
• Hands-on expertise with infrastructure as code (Terraform, Ansible, Helm, CloudFormation).
• Familiarity with Amdocs products and telecom OSS/BSS systems (CRM, Billing, Ordering).
• Experience with containerization and orchestration (Docker, Kubernetes, OpenShift).
• Proficiency with monitoring and logging (Prometheus, ELK, Splunk, Grafana).
• Strong knowledge of cloud platforms (AWS, Azure, GCP, OCI).

Preferred Qualifications

• Experience in large-scale telecom migrations or Amdocs transformations.
• Hands-on work with data migration automation and validation tools.
• Familiarity with ITIL processes (incident, change, release management).

Soft Skills

• Strong problem-solving and automation-first mindset.
• Excellent communication with cross-functional teams.
• Ability to thrive in high-pressure migration environments.
• Strong documentation and knowledge-sharing practices.