Client Services Intern - Students Graduating Summer 2028 or December 2027

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

About the Role

Client Services is Visa’s global client support organization that helps clients successfully implement, optimize, and grow their Visa business. The team provides operational and technical support to issuers, acquirers, processors, and merchants while delivering an exceptional client experience.

Key Responsibilities

• Respond to routine operational service and support inquiries from Visa clients.
• Provide information and guidance regarding VisaNet services, transaction research, billing, user IDs, and related client queries.
• Conduct transaction and process research to investigate technical or operational issues.
• Complete data entry accurately and in a timely manner.
• Log and track service requests and resolutions through internal systems.
• Support client-facing, operational, technical, and strategic initiatives across the Client Services organization.
• Collaborate with cross-functional teams to improve client experiences and support business growth.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Preferred Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Excel and PowerPoint.
• Interest in payments, financial services, client management, and business operations.

What You'll Gain

• Exposure to Visa’s global payments ecosystem and client management functions.
• Hands-on experience supporting clients and solving operational challenges.
• Mentorship, networking opportunities, training, and leadership exposure throughout the internship.
• Cross-functional experience across operations, technology, client success, and relationship management.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.