Associate Operations Manager

About Wheely

Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.

We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.

About the Role

Wheely runs a high-frequency, luxury marketplace - precision isn't a goal here, it's the baseline. As Associate Operations Manager, you'll own the health of that marketplace in France, working directly alongside senior leadership on the problems that actually move the business: supply-demand balance, pricing, systemic efficiency.

This isn't a rotational programme. It's a seat at the table, from day one.

Why This Role

• High-growth business. Wheely is scaling fast across France and expanding into new markets - you'll help build the playbook, not just execute someone else's.
• Direct impact. Your analysis moves real KPIs - pricing, driver supply, marketplace health - not a deck that sits in a folder.
• Real decision-making. You'll sit on live problems with senior leadership and the autonomy to test, iterate, and own the outcome.

Responsibilities

• Diagnose the marketplace. Dig into the data, find the root cause of inefficiencies, and turn it into a recommendation sharp enough to act on.
• Pull the levers. Forecast what the market needs and deploy it - dynamic pricing, chauffeur incentives, configuration changes.
• Own it end to end. Launch, monitor, prove the impact, iterate. Delivery isn't the finish line - results are.
• Connect Ops and Product. Turn on-the-ground friction into technical requirements that make the platform better.
• Act as a Wheely’s representative. Be first point of contact for Wheely’s chauffeur and event partners to make sure the marketplace runs smoothly.

Requirements

• A recent graduate from a top French grande école, école d’ingénieur or university with a proven track record of problem solving (internships included). Strong first-principles thinker.
• Sharp analytically, genuinely curious about data — comfortable with SQL, or hungry to get there fast.
• Somebody who loves and cares to make things done and create lasting impact.
• Someone who turns ambiguity into structure, not stress.
• Clear communicator — you can make a complex argument land in one note.
• Fluent in both French and English.
• Based in Paris, ability to work from the Paris Wheely Academy (9th arrondissement) 5 days a week.

What we Offer

• Office-based role in Paris (9th arrondissement)
• Competitive salary
• Employee stock options plan
• Private medical insurance
• Life and critical illness cover
• Best-in-class equipment
• Monthly credit towards Wheely journeys
• Daily Lunch Allowance
• Navigo and Veligo travel
• Professional development stipend

All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice