Outbound Telesales Agent

Job Title: Outbound Telesales Agent

Location: Cape Town CBD (on site)

Standard Hours: UK-Aligned (10am-7pm winter / 11am-8pm summer)

NB! There are shifts in place for this role

Type: Fulltime & Permanent

Company Information

OneDome is the World's first Homebuying platform which enables home buyers and sellers to conduct an end-to-end property transaction online. From searching for properties to engaging with estate agents, conveyancers and mortgage brokers - everything is done on one centralised consumer-centric platform.

OneDome achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative company in 2021 Best Business Awards in the UK.

In 2019, OneDome acquired Nethouseprices.com, one of the oldest and most trusted property search websites in the UK. OneDome's managed websites are among the most visited property websites in the UK, attracting nearly 3Mil monthly visits and generating 4 property enquiries from its customers every minute.

In 2022, OneDome acquired CMME, one of the UK's largest directly authorised and specialist contractor mortgage brokerages in the UK, Providing mortgages, financial planning services, income protection, life and critical illness cover. This further strengthens our ability to deliver faster transactions with a greater degree of certainty and control.

Roles and Responsibilities

Due to the continued growth of our business, we are looking to expand our B2C TeleSales Team, engaging with consumers directly, to satisfy their home buying needs.

We have an exciting opportunity for an enthusiastic and self-driven individual who is looking to join an Industry disruptor and revolutionise the property portal space.

You’ll be joining the Sales team as a Telephone Sales Executive to focus on extending the range of services offered across the OneDome group of companies (Covering mortgages, conveyancing, protection policies and financial planning) securing appointments for our specialist brokers.

Responsibilities:

• Make high‑volume outbound calls to consumers in line with daily call targets
• Identify customer needs and promote relevant OneDome services
• Successfully book qualified appointments for specialist brokers
• Build strong rapport quickly and maintain a professional telephone manner
• Handle objections confidently and adapt sales strategies to close outcomes
• Accurately capture customer information and update CRM systems
• Consistently meet or exceed individual and team KPIs

Who We’re Looking For:

• Minimum 2 years’ experience in a call centre or telephone sales environment
• Proven track record of achieving call targets and appointment‑booking or sales KPIs
• Strong communication, listening, and persuasion skills
• Ability to handle objections and remain resilient under pressure
• Self‑motivated, competitive, and results‑driven mindset
• Ability to adapt in a fast‑paced and evolving sales environment
• Experience in property, financial services, or insurance is advantageous but not essential

What We Offer

• Full-time employment
• Basic salary: R14 000 per month (dependent on experience)
• Commission‑based earning potential
• Supportive sales leadership and structured processes
• Exposure to the property and financial services industry

Education:

• High School (matric) (Required)

Experience:

• Call centre: 2 years (Required)

Work Location: In person, on site (Cape Town CBD)