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Capita

Professional Services

London, England, United Kingdom
10,000+ employees
Founded 1984

Capita is an AI-enabled business process outsourcing and professional services company that works with public and private sector organisations across eight countries, helping them run complex business processes more efficiently. Its services span AI solutions, citizen experience and contact centres, learning and training, payments and collections, pensions administration, and estates and net zero services.

  • AI solutions (Capita AI agents, AI Catalyst Stack, data management)
  • Citizen experience and contact centres
  • Learning and specialised training
  • Payments and collections
  • Pensions administration and consulting
  • Place, estates and net zero services

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